Creator tools
SoLoLink
Link-in-bio landing pages tailored for musicians and creators.
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All Systems Operational
How can we help?
Search our knowledge base, find playbooks for specific apps, or get in touch with our expert support team.
Knowledge Base
Support by App
Select a product to view specific guides.
AI assistant
SoLoRecall
Personal AI assistant that keeps files, notes, and recall prompts organized.
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Productivity
SoLoVoice
Desktop transcription and text-to-speech studio for real-time collaboration.
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Subscription
SoLo Family Plan
Shared subscription management for families and small groups.
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Android
SoLoStandby
Smart standby display that transforms your phone into a bedside clock.
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FAQ
Common Questions
Quick answers to the most frequent questions we get. Can't find what you need? The support team is just a click away.
How do I contact support?
Use the support request form below for the fastest response. You can also email support@solovisionllc.com and our team will route your ticket to the correct product specialist.
How long does it take to get a reply?
We respond to most messages within one business day. Complex issues may take up to 48 hours while we collaborate with the product team.
Do all apps use the same login?
Most SoLo apps share a unified login through your master SoLo account. Single sign-on is active for SoLoLink, SoLoVoice, and the Family Plan. We are continuously working to integrate all services into a single secure session.
Can I request new features?
Absolutely—choose “Feature request” in the support form to share context and impact. Product managers review every submission during weekly planning.
Contact Us
Get in touch
Fill out the form and our team will get back to you within 24 hours. For urgent matters, please use the priority subject line.
Phone
+1 (419) 701-4333Live Chat
Available 9am - 5pm CST
Enterprise customers only